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TERA: PHOENIX / Support Center

How can we help?

A place for your questions, conversations and support requests. Choose where you would like to begin.

About the Support Center

Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

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